If an item is found to be broken or defective within three days of delivery, please contact us immediately by email or phone.

Upon Peace of Mind receiving the broken or defective item, we will gladly exchange the item or offer a full refund with our sincerest apologies.

For items that need service or parts, or you need to exercise the manufacturer's warranty, please refer to the warranty conditions and contact information for that particular manufacturer.  We always recommend registering any product with which a registration card is included.  These warranties are offered and executed by the product's manufacturer and not Peace of Mind Baby.

For any other concerns, please contact us and we will do what we can to help! 

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